Support
Global Reach is a value-driven company. You can count on us for comprehensive and expert service and support, whatever your needs may be. We will continue to support you well after Launch Day. One of our main goals is to maintain a high level of customer satisfaction by providing proactive and on-time reactive support services whenever our customers need our help. Even though we are always happy to hear from our customers, we do try to make things as easy as possible for them by providing:
In-Line Help Manual
A built-in help menu that allows a user to find detailed instructions on how to use a certain function of a module.
Free Monthly Training
FREE Monthly training sessions to brush up on your SiteViz skills or even learn new tricks.
Online Support Portal
An online support portal where you can log a support call and communicate with our support team until the issue is resolved.
Hosting with Reliable Security
A top-of-the-line hosting environment with a track record of 99.995% uptime, ensuring that your website remains operational and secure.
Maintenance & Support Methodology
A high level of Customer Satisfaction is provided with proactive and on-time reactive support services.
